Contact Innie

Reach the right team quickly.

If you need help with your account, want to discuss a partnership, or have a privacy question, use the address that fits your request best.

Before you write

A little context helps us answer faster.

Include the email tied to your account, a short description of the issue, and any relevant screenshots or links. That usually gets you to a better answer faster than a generic message.

Account email used in Innie
What you expected to happen
What actually happened
Any screenshot or page link that helps

Best for product and account help

Customer support

Use this for account help, login issues, billing questions, or anything blocking your workflow inside the product.

[email protected]

Best for external collaboration

Partnerships and press

Use this for retailer partnerships, media requests, affiliate conversations, or broader business inquiries.

[email protected]

Best for policy and privacy matters

Legal and privacy

Use this for privacy rights, data questions, policy requests, or terms-related issues that need review.

[email protected]