Room-photo processing
Uploaded room photos and related prompts are used to generate designs, comparisons, and saved results in your account.
Privacy
How Innie handles your data
This page explains what information we collect, why we use it, and where it fits inside the product experience for room design, account access, and performance monitoring.
Effective date
March 31, 2026
Account and security
Authentication, session handling, and billing-related flows rely on limited account information and security monitoring.
Performance and reliability
We use operational and analytics signals to improve site performance, product quality, and issue diagnosis.
What we collect
The information we collect depends on how you use the site and whether you create an account.
Room photos, prompts, and generation inputs you choose to upload.
Basic account information such as name, email address, and profile image when you sign in.
Usage and reliability signals like feature interactions, performance events, and error diagnostics.
Billing or subscription metadata required to manage paid flows, if applicable.
Why we use it
We use your data to operate the product, generate room-design outputs, save history to your account, support billing and session continuity, and improve the reliability of the experience.
We also use limited analytics and operational data to understand which pages, tools, and flows are helpful, where users encounter friction, and how to improve performance over time.
Sharing and providers
We do not sell personal data. Some data is processed by service providers that help operate the platform.
Authentication providers such as Google for secure sign-in.
Cloud infrastructure and delivery providers for storage, hosting, and asset delivery.
AI and processing providers involved in image generation or analysis workflows.
Analytics and monitoring providers used to understand traffic, stability, and conversion performance.
Retention and deletion
We retain account and design-history data for as long as needed to provide the service, maintain account continuity, resolve support issues, and meet operational or legal obligations.
If you want account or data deletion support, contact [email protected] and include the email address associated with your account so we can review the request accurately.
Cookies and tracking
We use essential cookies for sessions and account continuity, plus analytics and performance technologies to understand how the public site and product are being used.
You can control cookies at the browser level. Blocking some cookies may affect sign-in or product behavior.